Help Center

Welcome to the Pack & Happy Help Center. Whether you're shopping for your next travel adventure or checking the status of your order, we're here to assist you every step of the way.

Order Assistance

If you need help with placing an order, updating your shipping information, or tracking your package, our team is ready to support you. Please have your order number available when contacting us for faster assistance.

Shipping & Delivery

We provide fast and reliable shipping to customers across the USA, Europe, and beyond. If you need details on shipping times, tracking, or delivery issues, visit our Shipping Info page or contact our support team directly.

Returns & Exchanges

Need to return or exchange an item? We accept returns within 14 days of delivery, provided the product is in its original condition. Please contact us before sending anything back so we can guide you through the return process.

Product Support

Have questions about product sizes, features, or care instructions? We’re happy to help you choose the right travel gear for your journey. Reach out to us and we’ll provide detailed product guidance.

Account & Payment

If you're having trouble logging into your account, updating your details, or processing a payment, our team is here to help resolve any issues quickly and securely.

Contact Us

Still need assistance? We’re just a message or call away. Contact us through the details below and we’ll respond as soon as possible.

PACK HAPPY TRAVEL, LLC
📍 8716 N. Sycamore Ave, Kansas City, MO 64157
📧 Email: sales@pckxgo.com
📞 Phone: +1 325-710-7118

Thank you for choosing Pack & Happy. We’re here to help make every trip easier and more organized.